Privacy Policy

Effective Date: 1st April 2025

We value your privacy and are committed to protecting your personal and health-related information. This Privacy Policy outlines how we collect, use, store, and protect your data when you use our services.

1. Definitions
– Personal Information: Information that can identify an individual (e.g., name, contact details).
– Sensitive Personal Data or Information (SPDI): Medical records, biometric data, and financial information.

2. Information We Collect
– Name, contact details, age, gender.
– Health information: symptoms, history, test reports.
– Payment details (processed securely via third parties).
– IP address, device info for analytics.

3. Purpose of Collection
– Appointment scheduling, consultation, invoicing.
– Communications and follow-ups.
– Legal and medical record-keeping.

4. Consent
– By using our services, you consent to data collection and processing.
– You may withdraw consent by writing to us, subject to obligations.

5. Data Sharing and Disclosure
– Shared only with authorized staff and legal authorities if required.
– Payment processors receive transaction details securely.

6. Data Retention
– Data is retained for required legal and medical durations.

7. Security Measures
– SSL encryption, firewalls, restricted access.
– While we strive to protect your data, no system is 100% secure.

8. Your Rights
– Access, correction, deletion of your data.
– Withdrawal of consent.

9. Cookies and Analytics
– Cookies used for functionality and analytics.
– You can disable cookies via your browser.

10. Third-party Links
– We are not responsible for privacy practices of external sites.

11. Policy Updates
– Changes will be updated on our website.